ODM / OEM

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Customized Service

The company offers comprehensive customization services including special appearance and structure design, parameter tuning, environment-specific adaptations, IoT intelligent project development, and bidding project customization.

Special appearance and structure design
Special parameter customization
Customization for special use environment
Internet of Things Intelligent Project Customization
Bidding Project Customization

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Service Advantages

Technological Leadership & Customization

Our professional R&D team provides tailored solutions for diverse voltage levels, accuracy grades (0.2S/0.5S), and harsh environments (high altitude, corrosion, extreme temperatures). Advanced processes and testing ensure stable performance.
Stringent Quality Control

Fully ISO 9001-compliant across procurement, production, testing, and packaging. High-precision calibration (ratio error, phase difference, etc.) guarantees 100% qualified products meeting IEC/ANSI/GB standards.
Rapid Response & Delivery

Prompt technical support and streamlined lead times.
Regular models in stock; urgent orders prioritized to
maintain project timelines.
Comprehensive After-Sales Support

Installation guidance, debugging, and training ensure proper operation. Free repair/replacement during warranty, with lifelong technical support and spare parts availability.

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Service Process

Installation guidance, debugging, and training ensure proper operation. Free repair/replacement during warranty, with lifelong technical support and spare parts availability.Free repair/replacement during warranty, with lifelong technical support and spare parts availability.Free repair/replacement during warranty, with lifelong technical support and spare parts availability.
01

Requirement Communication

Customers provide technical parameters (e.g., rated current/voltage, accuracy class, installation method, etc.), and engineers assist in model selection or customized solutions.
02

Solution Confirmation

Provide product technical documents, 3D drawings, or sample testing to ensure the solution meets customer requirements.
06

Installation and After-Sales Service

Provide installation guidance or on-site technical support, conduct regular follow-ups, address usage issues, and ensure long-term stable operation.
05

Logistics and Delivery

Use professional packaging (shockproof and moisture-proof), support global logistics distribution, and provide customs clearance document support.
04

Production and Quality Inspection

Produce according to order requirements with full-process quality monitoring, and provide inspection reports for key processes (e.g., power frequency withstand voltage, partial discharge testing).
03

Contract Signing

Prompt technical support and streamlined lead times. Regular models in stock; urgent orders prioritized to maintain project timelines.

Technical Support and Services

During the customization process, customers can obtain the following technical support and services, including technical consultation, a global after-sales service network, etc. In particular, we have partners in South America, who can provide local customers with timely and efficient localized after-sales services.